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How To Install WP Facebook Customer Chat plugin

Welcome to the official documentation of WP Facebook Customer Chat plugin by KanKoz team. This plugin is 100% FREE.

System Requirements:

We assume you have already installed wordpress on your website. In order to use WP Facebook Customer Chat to power your messenger chat, you would need:

  • PHP 5.6 or later
  • MYSQL 5.6 or later.


There are just three steps towards setting up this plugin onto your wordpress website. Feel free to download a copy of the plugin direct from wordpress repository by clicking here

Step 1: Install the plugin & get started.


  1. Upload the plugin files to the /wp-content/plugins/customer-chat-facebook directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. Use the Settings->Customer Chat screen to configure the plugin with the info from Step 2 & 3.

Step 2: Whitelist your website/domain.


  1. Copy your website url and open up your facebook page. Click on the Settings link on the top right hand side.
  2. On the settings page, there is another link on the left hand side named Messenger Platform, click on this link.
  3. Scroll down a bit, add your website url under Whitelisted Domains, then Save.

Step 3: Get your Facebook Page ID.


  1. Again on left hand side of your facebook page, click on the About link.
  2. Scroll down and you would see your Facebook Page ID. It’s the last item on that page.
  3. Copy the ID unto the Facebook Customer Chat settings page.
  4. Save and drive leads from your website onto your page messenger platform.


Next: How To Customize WP Facebook Customer Chat plugin

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